To reduce the spread of COVID-19, our team is currently offering all appointments via telephone or video chat. Find out more call: 519-753-4173 or email:

Corporate Services

For more than 30 years FCCB has been a member of fseap, the only national not-for-profit EAP provider in Canada. Together with our network partners, we strive to sustain healthy workplaces and strong communities. We are committed to designing and delivering services that meet the unique needs and concerns of organizations, their employees and family members.

Counselling Services

Personal difficulties, such as work-related stress, marital or family problems, financial difficulties, or alcohol and drug addiction, can affect anyone. Sometimes, such problems can impair an employee’s performance at work, leading to lower productivity, strained relations with co-workers and frequent absences or accidents.

Our EAP counselling services will help your employees sort out the difficulties that may be causing them trouble in the workplace. The counselling is short-term and solution-focused, and works by helping individuals to clarify the problem, implement solutions and monitor their progress. The result is a healthier, more productive employee with improved relations at home and at work.


Critical Incident Response

A critical incident is an extraordinary event, which has a stressful impact sufficient enough to overwhelm the coping skills of either an individual or group. It is common, in fact quite normal, for people to experience emotional aftershocks when they have been through a horrible event. Critical incident stress is a normal reaction of normal people to abnormal events.

fseap has been at the leading edge of incident response in Canada for decades and has developed deep resources in this field. We offer critical incident response using the principles of psychological first-aid. Rooted in best practices we support individuals, teams and organizations during crises and traumatic events. 24 hours a day, 7 days a week, a professional CISM team is available to guide you through crisis situations. Having support available immediately after a traumatic event will lessen the long-term effects and strong reactions so that people will be able to move on with their lives more effectively. Our CISM teams provide “the calm after the storm”.

Why Provide an EAP?

Your investment in corporate wellness is likely to be the most significant factor that will influence the quality of work, productivity, attendance and retention of your staff. By addressing the personal needs of your employees, you can create a healthier corporate environment and help both your employees and your company reach their potential.

If you would like to hear more about Canada’s premier fseap-logo, please contact our Senior Therapist at 519-753-4173.